Summon Support
The concierges of the Keep are available to assist with account inquiries, technical issues, and responsible gaming support.
Direct Email Ledger
For urgent matters or attachments, write to us directly:
support@cazinourinoi-romania.com
Security & Fair Play
We take the integrity of our simulated games seriously. If you suspect an error in gameplay or billing (note: we do not process real money), contact our security desk immediately via the form.
Response Time Expectations
Our concierges aim to respond to all inquiries within 24 hours. Complex technical investigations may require up to 72 hours.